Terms of Use
Booking Confirmation and Deposit
- For all reservations, a Proposal will be sent to you; for review and confirmation. Please advise of your venue and the availability of the space and equipment available for use at the event
- A deposit of the room hire fee or 30% of your catering is required within 7 days of confirming your reservation. This amount will be deducted from the final invoice.
- For large events (more than 120 people), a further 20% deposit is required a minimum of 30 days prior to the event.
Payment of Accounts
Payments may be made by Cash, Cheque, Credit Card, or Direct Deposit.
Cancellations
- For cancellations that give 3 months' notice, 20% of the deposit will be forfeited.
- For cancellations that give 2 months' notice, 50% of the deposit will be forfeited.
- Cancellations within 1 month, will forfeit 100% of the deposit.
Final Attendance and Change to Orders
- When placing a catering request please realistically estimate the number of attendees you anticipate will attend your event.
- Minimum numbers are required 30 days prior to the event.
- Final numbers are confirmed 14 days prior to the event and the invoice for the event will be generated for full payment.
- Invoicing will be based on final numbers, regardless of turnout, unless numbers are increased whereby the additional guest will be invoiced separately.
- Final numbers must be advised by email to [email protected]
- Every effort will be made to facilitate any changes required to your catering order after final confirmation. An administration fee of $20 may be applicable outside of office hours.
On the day changes to set up and pack downs will incur a minimum charge of $100.
Catering Orders Due Final menu selections and catering times are required to be confirmed 30 days prior to the event. Special dietary requirements can be sent to us [email protected] or 0476 047 825.
