Terms of Use

Booking Confirmation and Deposit

For all reservations, a Proposal will be sent to you; for review and confirmation. Please advise of your venue and the availability of the space and equipment available for use at the event
A deposit of the room hire fee or 30% of your catering is required within 7 days of confirming your reservation. This amount will be deducted from the final invoice.

For large events (in excess of 120 people), a further 20% deposit is required a minimum of 30 days prior to the event.

 

Payment of Accounts

Payments may be made by Cash, Cheque, Credit Card, or Direct Deposit.

 

Cancellations

• For cancellations that give 3 months' notice, 20% of the deposit will be forfeited.
• For cancellations that give 2 months' notice, 50% of the deposit will be forfeited.
• Cancellations within 1 month, will forfeit 100% of the deposit.

 

Final Attendance and Change to Orders

When placing a catering request please realistically estimate the number of attendees you anticipate will attend your event. 
Minimum numbers are required 30 days prior to the event. 
Final numbers are confirmed 14 days prior to the event and the invoice for the event will be generated for full payment.
Invoicing will be based on final numbers, regardless of turnout, unless numbers are increased whereby the additional guest will be invoiced separately.
Final numbers must be advised by email to [email protected] or [email protected] 
Every effort will be made to facilitate any changes required to your catering order after final confirmation. An administration fee of $20 may be applicable outside of office hours. 
On the day changes to set up and pack downs will incur a minimum charge of $100.

Catering Orders Due

Final menu selections and catering times are required to be confirmed 30 days prior to the event. Special dietary requirements can be sent to Rob McGrath [email protected] or 0476 047 825.